The role of our home care staff is to assist customers largely within the comfort of their own homes but, occasionally they are required to care for people within residential or nursing care homes, extra care housing complexes, sheltered or very housing units or day care centres.
You will be required to report to the care manager or supervisor during your working day as well as required to communicate regularly with the care coordinator.
Your role will vary in that you will be expected to undertake tasks that might usually be undertaken by a relative or close friend or neighbour. Nonetheless, you would be expected to carry out these duties, is in a well-trained, professional and well knowledgeable manner.
You will be expected to be fully aware of the personal care needs and requirements of your clients as well as communicating effectively not only with your clients, but also with other important people in their lives such as family or friends, or other healthcare professionals.
You will also be expected to be responsible to alert the care manager or your supervisor of any causes for concerns or changes in your client's condition.
You will equally be required to always keep a clear and accurate record of each home care visit.
The type of care that you provide will vary from customer to customer or be unique to the person you support but may include:
Personal Care
Help customers to get up and ready for the day or to settle in for the night, undressing, bathing, toileting washing, and dressing.
Practical Support
Day-to-day activities such as cleaning, tidying, laundry, preparing and cooking meals, shopping and taking customers out and about such as for medical appointments, social events or shopping.
Specialist Care
Assisting customers with more complex care needs for example, people with acquired brain injury, those living with permanent conditions such as dementia or those with end of life care.
Emotional support
Irrespective of the physical support provided, what often makes the difference to the people who receive care is the emotional support and connection they have with their care staff.
Who we're looking for:
Essential
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Enthusiastic to work towards Common Induction Standards and relevant training courses
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Genuine compassion, respect and care for other people
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Ability to discharge empathy and warmth to everybody
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Ability to uphold confidentiality
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Good communication, planning and timekeeping skills
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Ability to fully understand the role or have and relate to previous care experience
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Ability to always follow instructions
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Your own transport (depending on area you have applied for)
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Flexible availability to match clients’ needs
Key Competencies
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To timely attend all clients calls
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To fully understand that each home care visit is very important
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To professionally manage difficult and emergency situations
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To be able to communicate effectively with other people
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To uphold high standards of home care provision at all times